USER-GENERATED CONTENT POLICY
Last Updated: December 2025
This User-Generated Content Policy (“Policy”) governs any content submitted, posted, uploaded, published, or otherwise shared by users (“User Content”) on www.jenlehner.com, within Company programs or communities, or through any related digital platforms operated by Jen Lehner Media, LLC (“Company,” “we,” “our,” or “us”). By submitting or posting User Content, you agree to the terms of this Policy.
This Policy applies to all locations where User Content may appear, including but not limited to: communities, comments, forums, social groups, messaging areas, coaching calls, Q&A submissions, uploaded files, audio, video, images, testimonials, reviews, and AI-generated content submitted by users.
1. TYPES OF USER CONTENT ALLOWED
Users may be allowed to submit the following categories of content (as selected by the Company):
Comments, -Posts, Images, Videos, Audio, Testimonials, Reviews, Uploaded files
Examples may include:
posts in community areas
comments or questions
uploaded documents or templates
screenshots or progress updates
testimonials or reviews
AI-generated output the user chooses to share
All User Content must comply with this Policy, the Company’s Terms of Use, Community Guidelines, and all applicable laws.
2. PROHIBITED USER CONTENT
You shall NOT upload, post, or share content that:
(A) Violates the law
Including but not limited to content that is defamatory, fraudulent, misleading, deceptive, impersonating, harassing, or discriminatory.
(B) Contains intellectual property you do not own
Such as:
copyrighted documents
paid course materials
proprietary graphics
private emails or messages
content from other creators, unless you have express permission
(C) Contains sensitive personal data
Including private information about yourself or others, such as:
home address
financial information
legal matters
health data
passwords
confidential business information
(D) Contains AI-generated harmful or misleading content
Such as:
fabricated testimonials
deepfakes
false claims about income, health, or results
AI-generated impersonations
(E) Violates platform rules or community etiquette
Including:
spam
sales pitches
scraping or data harvesting
aggressive or hostile behavior
The Company reserves the right to remove prohibited content at any time without notice.
3. COMPANY’S RIGHT TO MODERATE, REMOVE, OR RESTRICT USER CONTENT
The Company may moderate User Content in the following ways:
Prior moderation: No
After posting: Company may remove or restrict content at any time
Automatic moderation: AI tools may flag or classify content for review
Content review upon complaint
Termination: Users who violate this Policy may lose access
The Company is not obligated to review or monitor User Content, but may do so at its sole discretion to maintain a healthy environment.
4. LICENSE YOU GRANT TO THE COMPANY
By posting or submitting User Content, you grant the Company a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to:
use
reproduce
distribute
edit
modify
publish
translate
display
create derivative works
incorporate into Company products, marketing, or materials
License Terms Selected:
Non-exclusive license, Worldwide use, Royalty-free, Perpetual, Irrevocable, Editable for clarity
This includes the right to use User Content in:
private or public communities
marketing materials
product updates
educational content
social media
case studies
If you do not wish for User Content to be used in these ways, you should refrain from posting content.
5. AI-GENERATED USER CONTENT
If you submit content created in whole or in part by artificial intelligence:
You represent that you have the legal right to submit it.
You must disclose material use of AI if the content appears human-authored.
You may not submit AI-generated deepfakes, impersonations, fabricated claims, or misleading content.
You grant the Company the same rights to AI-generated content as any other User Content (Section 4).
The Company may use AI tools to analyze, classify, summarize, or assist in reviewing User Content.
6. NO EXPECTATION OF CONFIDENTIALITY
Any content, comments, materials, questions, or information you submit or post including but not limited to within the Company’s communities, coaching calls, group programs, messaging channels, forums, or similar spaces (“User Content”) is not private and is not confidential.
These spaces are designed for shared learning and community interaction. As such, User Content may be visible to the Company, its team, and other participants who have access to the applicable area.
By posting or participating, you acknowledge and agree that you have no expectation of privacy, confidentiality, or privilege regarding any User Content you choose to share.
You are solely responsible for the information you disclose. Do not post, share, or upload any confidential, sensitive, or proprietary information—including but not limited to personal data, financial details, trade secrets, client information, or materials subject to nondisclosure obligations.
7. USER’S RIGHTS TO DELETE OR EDIT CONTENT
Your rights, regarding your posted content:
User deletion settings: Yes
Even if you delete content, copies may remain:
in backups
in cached systems
in other users' replies or shared documents
if the Company has already relied on the content (e.g., case studies, reviews)
The Company is not obligated to remove historical references or derivative works.
8. INTELLECTUAL PROPERTY OWNERSHIP OF USER CONTENT
You retain ownership of your User Content, subject to the license granted above.
You represent and warrant that:
you own the content,
you have the right to grant the license,
posting the content does not violate any third-party rights.
If a complaint arises regarding IP, privacy, or defamation, the Company may remove content and/or take corrective action.
9. REPORTING VIOLATIONS OR PROBLEMS
If you believe that User Content violates this Policy, includes copyright infringement, or involves harmful or illegal behavior, report it to:
support@jenlehner.com
Reports may be reviewed manually or by AI moderation tools.
10. COMPANY’S RIGHTS UPON VIOLATION
If you violate this Policy, the Company may:
remove your content
limit or block access
terminate community membership
revoke product access
restrict future participation
cooperate with legal authorities if required
Consequences may also follow: Violation of any rules, guidelines, and or policies
11. FORCE MAJEURE AND TECHNOLOGY OUTAGES
The Company relies on third-party platforms and technology providers, including but not limited to email delivery systems, payment processors, hosting platforms, automation tools, and AI providers. The Company shall not be responsible for any delay, disruption, data loss, or failure in performance resulting from:
• outages or downtime on hosting platforms;
• failures or delays in email or communication systems;
• API or integration breakdowns;
• platform migrations or unexpected software changes;
• AI provider outages, hallucinations, or processing errors;
• cyberattacks or security incidents affecting third-party vendors.
The Company will make reasonable efforts to restore access or provide alternatives; however, such disruptions do not entitle the User to refunds, extensions, or damages.
12. MODIFICATIONS TO THIS POLICY
The Company may update or revise this Policy at any time. Updates take effect immediately upon posting.
13. CONTACT INFORMATION
For questions regarding this Policy, contact:
support@jenlehner.com
