SHOWNOTES
I’m pulling back the curtain and explaining exactly how we do our Q&A Coaching calls the Front Row VIP member group. Our members find this very valuable and I love knowing that we’re helping them succeed.
I get to learn new things which I love. If know me even a little bit, you know that’s one of my favorite things to do. It’s also a great way for me to get to know the members better as well.
I cover this process in detail on the podcast. Here’s our process outlined:
Neeca announces that submissions are open in our private Facebook Group. Our deadline is 5 pm the Friday before our Tuesday calls.
She also sends an email to our members as well.
We use a Kajabi form for members to submit their questions.
Neeca creates a personalized slide for each member with their question.
Speaker notes have the relevant links for me to reference on the call.
Neeca shares her input as well as screen shots for any resources I might want to reference.
I do my research, so I’m prepared to share the information with links and details.
Before we go live, we make an announcement in the Facebook group.
We also send an email 30 minutes before we go live.
5 minutes before we send out a message with the messenger bot.
Calls are recorded and members can get answers even if they can’t be there live.
The replay link is emailed with timestamps to each question.
After the live call, Neeca downloads the recording and uploads it to our private group.
We create a graphic to promote this resource in the free Front Row group. It’s an easy way to demonstrate the value of the membership. They can see the types of questions that were asked with the time stamps.
Marketing tip: If you host Q&A or training calls be sure to snap a screenshot and share it via Instagram and/or Facebook tagging participants. It’s a great way to highlight the value you provide.
I hope you’ll add this type of call if you are looking for a way to connect with members and provide some personalized feedback. It’s a huge benefit.
